Privacy Policy
This policy explains how Radi8 Chews Ltd (company number 17053062), 9 Threadneedle Way, Middlebeck, Newark, Nottinghamshire, NG24 3WP ("we", "us") collects and uses your personal data when you visit our website or buy from us. We are the data controller for the information you provide.
What we collect
- Contact and order details such as your name, email address, delivery address and phone number.
- Payment information, which is processed securely by our payment provider. We do not store full card details.
- Marketing preferences, where you have signed up to hear from us.
- Technical and usage data such as cookies and how you use the site. See our cookie notice.
How we use it
- To process and deliver your orders and provide customer service.
- To send marketing emails or messages where you have agreed, which you can opt out of at any time.
- To improve our site, products and service.
- To meet our legal and accounting obligations.
Sharing
We share data only with the providers who help us run the business, such as our payment, delivery, email and analytics partners, and where the law requires it. We do not sell your data.
Your rights
Under UK data protection law you can ask to access, correct or delete your data, object to or restrict its use, and withdraw consent. To do so, contact us at hello@radi8chews.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).
Retention
We keep your data only for as long as needed for the purposes above and to meet legal requirements.
Contact
For any privacy question, contact hello@radi8chews.co.uk.